Privacy Policy

At CorpX Services, your privacy matters to us. We understand that when you share your personal details with us, you are trusting us to protect them. Whether you are using our IT support, Housekeeping, Catering, Travel & Logistics, or Corporate Uniforms services, we are committed to keeping your information safe, secure, and used only for the purposes you agree to.

This Privacy Policy explains in detail how we collect, store, use, and share your information. It also explains the choices you have and how you can manage your privacy with us.

Information We Collect

We collect different types of information depending on how you interact with our services:

 

• • Basic details: Your name, company name, phone number, and email address when you contact us or book a service.

• • Service-related data: Information such as your travel preferences, catering needs, uniform size requirements, or IT issues, so we can provide personalized solutions.

• • Payment details: Billing addresses, invoices, and payment methods to process transactions safely.

• • Technical information: Your IP address, browser type, device type, and browsing behavior on our website, which helps us improve user experience.

• • Communication records: Emails, chat transcripts, or call details if you reach out to our customer support.

Data Security

Protecting your information is very important to us. We use encryption to secure sensitive data like payments. We also store your information on secure servers with limited access.

Our systems are regularly updated to keep them safe from risks. Only authorized team members who need the information to do their jobs can access it.

We also train our employees to follow strict data protection rules. While no system is 100% safe, we do everything possible to reduce risks.

How We Use Your Information

We use your information for a variety of business purposes, always with the aim of providing you with a better experience:

 

• • Delivering services: For example, booking flights and hotel stays through our Trips & Logistics service, resolving IT issues quickly, or providing uniforms in the right size.

• • Personalization: To remember your preferences and make repeat bookings or services smoother.

• • Communication: To send confirmations, service reminders, updates about your bookings, or respond to questions you raise.

• • Billing & payments: To process transactions securely and provide accurate invoices.

• • Improving our services: By analyzing feedback, website activity, and service usage, we learn how to make our offerings better.

• • Compliance & security: To follow legal requirements and prevent fraud or misuse of our services.

Cookies & Tracking

Our website uses cookies. These are small files placed on your device to make browsing easier.

Some cookies help us understand how visitors use the site. Others remember your preferences, so you don’t have to re-enter details each time. We may also use cookies to show you offers related to Trips & Logistics or other services.

You can manage or disable cookies in your browser settings. However, some parts of the site may not work properly without them.

Data Retention

We only keep your personal data for as long as it is required:

 

• • For active services, until the service is delivered and payments are settled.

• • For legal or tax purposes, we may retain invoices or transaction records for the required period.

• • For customer service improvements, data may be kept in an anonymized form to study patterns. 

Once no longer needed, data is securely deleted or anonymized.

Your Rights

We believe in transparency and giving you control over your data. You have the right to:

 

• • Request access: See what information we hold about you.

• • Correct details:Update incorrect or outdated data.

• • Opt-out: Stop receiving promotional emails or messages.

• • Request deletion: Ask us to remove your personal data, unless required for legal or contractual reasons.

• • Limit processing: Restrict how we use your data in certain situations.

• • Data portability: Request a copy of your data in a structured format.

(Note – To exercise these rights, simply reach out to our team using the contact details below.)

 Changes to the Policy

We may update this Privacy Policy from time to time. Updates may be needed because of new services, changes in the law, or improvements to how we operate.

Whenever changes are made, we will post them here. For major changes, we will let you know directly. Please review this page occasionally to stay up-to-date.

 Contact Us

If you have any questions, requests, or concerns about your data, you can reach us at:https://mycorpx.com/contact/